of course the problem is with me, that's why it's called a gambling problem, in any case, the idea is not to accuse anyone, but to see the possibility of improving the self-exclusion system
Yes I understand that you wanted them to improve their self-exclusion service but wouldn't that be better if you send it to them directly and give a feedback to their system so they can work on it as soon as possible or maybe in their announcement thread?
Yes. I am putting it together to send it to them, but I hope that this post will also serve for other sites, since I noticed that in almost all of them, the exclusion is not by IP, it is by individual account,