of course the problem is with me, that's why it's called a gambling problem, in any case, the idea is not to accuse anyone, but to see the possibility of improving the self-exclusion system
Yes I understand that you wanted them to improve their self-exclusion service but wouldn't that be better if you send it to them directly and give a feedback to their system so they can work on it as soon as possible or maybe in their announcement thread?
He should have done that, this thread is more of accusing or exposing them than recommending them to improve their self-exclusion when in the first place it's just one option for you, not the main option, your main option is still how to deal with your gambling addiction or getting help from your family, you can get a good anti-virus and block all casinos and not putting the blame on casinos.