of course the problem is with me, that's why it's called a gambling problem, in any case, the idea is not to accuse anyone, but to see the possibility of improving the self-exclusion system
maybe you can reduce your addiction by playing casinos using not real money like a demo or game from android. I'm not so sure you can either, but no harm to trying than your money runs out. it's just a matter of fun, If you continue and keep it fun, you will get used to it after a while.
I don't think he can self-exclusion by doing these, I think if he really wants to get rid of these then he should get out of this sector, he can invest in any other sector he can invest in trading, I think at least trading risks is less than gambling .However, there is a saying that you should invest as much as you are willing to lose.
If he really wants to be excluded permanently then he shouldn't change his mind later on. He must be firm in making decisions especially if a certain site is involved. Trading will always be risky so we should always be sure of what we want. If he was well decided on self exclusion then he shouldn't left his funds on Primedice.