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Thanks for the feedback! We're sorry to hear that

Your account received a "suspicious" mark meaning that it might have been involved in fraud activity, however, our casino has fulfilled its obligations and made a payment. We value your opinion and will definitely use your case to improve our service!
I'm still looking for other whales or other players who will try this website, I am also having a second thought of this website and based from the feedback that the user won, he verify KYC and returned his deposit took hours to process and 4 cancellation of withdrawal. Probably a worst experience from a player.
I've written here that I've tried it but with small bets and it was ok. I have no means to deposit higher amounts so probably we have to wait for someone else to try it, too