Hello. I keep reviewing what are the best ways to stop gambling. For now, what is working best for me is trying to restrict access to my funds.
With Primedice the battle is already lost, because they don't agree to block my IP. I know that it is a measure that can be bypassed, but it is a restriction that makes things difficult. with a third account I asked again to block my ip but they didn't want to do it
Conversation with Primedice support team
Started on April 8, 2022 at 04:57 PM Europe/Belgrade time CEST (GMT+0200)
---
04:57 PM | termotanque: hola.
04:57 PM | termotanque: pueden bloquear mi ip?
04:57 PM | Nemanja from Primedice support team: Hello termotanque,
How can we assist you today, please?
04:57 PM | termotanque: pueden bloquear mi ip?
04:58 PM | Nemanja from Primedice support team: Could you, please, tell us why do you want that?
04:59 PM | termotanque: I can't stop playing
04:59 PM | Nemanja from Primedice support team: You can initiate Self Exclusion via the form under Settings > Preferences (https://primedice.com/settings/preferences).
The process can be completed in two steps. First, you must initiate the 24 hour cool-down period, which can be confirmed via email once Self Exclusion is requested.
Once your cool-down period is concluded, you will be emailed once more to set a duration period for your self exclusion. You have 24 hours to set your desired exclusion period using the link in the email. If you fail to do so, you will be required to start the process again.
We fully support you if you choose this option. Please ensure you’ve withdrawn your funds prior to Self Exclusion. Bear in mind that Self Exclusion cannot be reversed.
All information regarding the Self- Exclusion policy can be found here:
https://primedice.com/policies/self-exclusion
05:00 PM | termotanque: this is my third account. the auto exclusion does not work for me, and I need to stop playing and stop losing money
05:02 PM | Danica from Primedice support team: Hey there!
Nemanja is not available at the moment so I'll take over from here.
Can you please give me a username of other account please?
05:04 PM | termotanque: geronimo1982 y cazadores
05:10 PM | Danica from Primedice support team: This account had also been excluded.
One the exclusion on cazadores expires, you'll be able to use that one.
05:11 PM | termotanque: That's why I ask you to block my IP. not to access anymore. I don't want to lose money anymore. this is a request for help
05:12 PM | Danica from Primedice support team: We have no option to block IP on our website sadly.
05:12 PM | termotanque: please. I need to stop
05:13 PM | termotanque: If you don't block my IP, after a while I fall back and continue betting. with my ip blocked it will be a little more difficult to create other accounts
05:13 PM | Danica from Primedice support team: I am sorry but we really have no way of doing that.
---
Exported from Primedice support team on April 8, 2022 at 05:13 PM Europe/Belgrade time CEST (GMT+0200)
With Primedice the battle is already lost, because they don't agree to block my IP. I know that it is a measure that can be bypassed, but it is a restriction that makes things difficult. with a third account I asked again to block my ip but they didn't want to do it
Conversation with Primedice support team
Started on April 8, 2022 at 04:57 PM Europe/Belgrade time CEST (GMT+0200)
---
04:57 PM | termotanque: hola.
04:57 PM | termotanque: pueden bloquear mi ip?
04:57 PM | Nemanja from Primedice support team: Hello termotanque,
How can we assist you today, please?
04:57 PM | termotanque: pueden bloquear mi ip?
04:58 PM | Nemanja from Primedice support team: Could you, please, tell us why do you want that?
04:59 PM | termotanque: I can't stop playing
04:59 PM | Nemanja from Primedice support team: You can initiate Self Exclusion via the form under Settings > Preferences (https://primedice.com/settings/preferences).
The process can be completed in two steps. First, you must initiate the 24 hour cool-down period, which can be confirmed via email once Self Exclusion is requested.
Once your cool-down period is concluded, you will be emailed once more to set a duration period for your self exclusion. You have 24 hours to set your desired exclusion period using the link in the email. If you fail to do so, you will be required to start the process again.
We fully support you if you choose this option. Please ensure you’ve withdrawn your funds prior to Self Exclusion. Bear in mind that Self Exclusion cannot be reversed.
All information regarding the Self- Exclusion policy can be found here:
https://primedice.com/policies/self-exclusion
05:00 PM | termotanque: this is my third account. the auto exclusion does not work for me, and I need to stop playing and stop losing money
05:02 PM | Danica from Primedice support team: Hey there!
Nemanja is not available at the moment so I'll take over from here.
Can you please give me a username of other account please?
05:04 PM | termotanque: geronimo1982 y cazadores
05:10 PM | Danica from Primedice support team: This account had also been excluded.
One the exclusion on cazadores expires, you'll be able to use that one.
05:11 PM | termotanque: That's why I ask you to block my IP. not to access anymore. I don't want to lose money anymore. this is a request for help
05:12 PM | Danica from Primedice support team: We have no option to block IP on our website sadly.
05:12 PM | termotanque: please. I need to stop
05:13 PM | termotanque: If you don't block my IP, after a while I fall back and continue betting. with my ip blocked it will be a little more difficult to create other accounts
05:13 PM | Danica from Primedice support team: I am sorry but we really have no way of doing that.
---
Exported from Primedice support team on April 8, 2022 at 05:13 PM Europe/Belgrade time CEST (GMT+0200)