3 months is a very long time in my opinion, but they seem to be following their procedures.
Right. Three months is a very long time to investigate a single profile. Still, They have the right to do. But, Their silence is unacceptable. They refused the Casino guru's opinion on this matter. The Provider also said they finished the investigation. But, LTCcasino is not saying anything other than we have the right to investigate it, and they are taking the maximum time.
Regardless of how much we dislike it, during registration, each user agrees to the terms of service. Hopefully we won't have to wait the maximum time for a reply, but if that's the case then unfortunately there's nothing we can do about it.
Who's we?
Thankfully there is se people that they care about other players and see the matter for what it is.
The casino is clearly milking the up to 3 months investigation amd denying the game provider official statemtent ,so it is clear what they are doing.
They haven't been able to produce any evidence in a month and half and disappear, you are probably use to promote or deal with casinos with this sort of integrity but many aren't.
Honest people should prevent others to sign in into a casino that takes 3 month to.pay a player winning when they promote instant withdrawal!
And God know if they even pay people after 3 months.
With a month and half and the game provider stating there was not cheating they should have paid and their t &c should change to " player will get pay in 3 months time regardless the investigation".
Obviously the money played wasn't yours and u don't care i get that buy please spare me your preaching because is needless.