So, a licensed casino with KYC requirement is better than a new, unlicensed and ‘no KYC' casino. If LTC Casino had the gambling license then there would have been an option to force them through the license provider to resolve the issue quickly.
Agree on that one.
Additionally, it also depends on the Master license (if we talk about Curacao licenses). For example,
Curaçao Master License 8048/JAZ (Antillephone N.V) or
Curaçao Master License 365/JAZ actually responds to player complaints. On the other hand, that can't be said for
Master License 1668/JAZ.
There is a difference between licenses, and some of them wouldn't be much of a help for player complaints.