As long as this does not get out of hand and the complaints increase, I have absolutely no concerns about Roobet. I have hardly seen a casino that is so open to the community and does so much for the community.
Roobet has already established itself as one of the best crypto gambling sites out there despite their crappy KYC policies which is why I don't think complaints against them will ever get out of hand.
A site like Roobet which conducts art competitions worth thousands of dollars on a regular basis wouldn't scam anyone in my opinion.
That's the only thing I don't like from them before but if we think about deeply we can still say this is totally fair since their business is growing and might they are doing that for something good on their platform. But anything other else is not totally alarming as Roobet remain one of the trusted casino and so far they are delivering quality casino experience to their gamblers as well cool things in their promotional and marketing efforts.