I was expecting Ledger would require me to send back the faulty device in return for a brand new product, but they have instead written me an email stating that they will send me a new one without requiring me to return the faulty one! To be honest, I'm quite surprised!
https://i.imgur.com/wR7ZV59l.pngI'm glad they're no longer requiring their users to return faulty devices
[e.g. this case], but the main issue is how are they going to ship it to your location:
UNAVAILABLE COUNTRIES- IIRC, since Q2 of last year, they haven't shipped anything to the PH.