whats up with the free spins and support? I won the #9 free spins giveaway in the giveaways section and still haven't received the spin or got a response from support
Hhampuz once said that the game from the free spin draw was at "7 Monkeys" provider Pragmatic play.
Have you tried accessing the game? I also used to get this free raffle but there was no problem, just waiting a few days later it will also be credited to your account for the free spin.
I guess Fortunejack support is fine.
It doesn't matter which provider it is from, the main thing is that we should be getting the support from fortunejack directly, and usually they are quite good at it as well. Not quick, but definitely solution oriented and always finds a way to fix whatever problem you are having.
I am sure that person already got his problem solved by this time, and if not soon enough. I had something about the free bet problem during this jackmate stuff, got 5 right and supposed to get free bet, I didn't and that is why I mailed them, took me just a little over 24 hours, but it was directly in my account and then replied back to me, so they fixed it and let me know. That is what you would love to see from a casino.