Post
Topic
Board Project Development
Re: Coinplate - a new, ultra durable Seed Phrase Backup solution
by
ETFbitcoin
on 16/04/2022, 11:42:51 UTC
From some discussion i've seen, some Bitcoiner have security/privacy concern when buying goods related to cryptocurrency. Can you tell us how long your store user data?
I went digging on the website, and I found this:

We are obliged by law (GDPR) to delete all your personal information on your request. You can add this request to the notes in checkout - we will delete all your information after the return period ends (30 days from delivery). Remember that you can also request this any time by e-mail.

I understand you are based in the EU, but goes this also apply to non-EU customers who are ordering from you?

Thanks for the information. I check their Privacy Policy directly, so i missed their FAQ. But it's weird the Privacy Policy doesn't mention about deletion 30 days from delivery.