- we answered all your questions, and we ASSURED you, that after the check of the gameplay everything was absolutely ok with it.
I see that LoyceV has already confirmed that this account belongs to Wazdan just in case people are wondering who you really are. LTC Casino refuses to release any data to the public. How about you? The casino claims you answered none of their questions. They said they had several follow-up questions they received no answers to. You are saying you gave them everything they asked for. Can you show proof of that, so we can see who is telling the truth? Can you release the information you sent to LTC Casino, the additional questions they emailed you, and the answers you provided?
Unfortunately, we can't share it, as it is covered by NDA's and internal policy. It is private data from the player and casino and only one of them is able to share it. We are not a side, in this case, we just went public, as there was false info shared by the operator, that we are the one responsible for the situation, which is not true. The only evidence from the operator is that they "feel that a game has to be with a bug" because someone won money on it and they don't like it.
- your casino doesn't have any gaming license and is not providing even the name of the owner company or any address of it. Seems a bit scam, isn't it?
Question: shouldn't Wazdan check those things before a casino can use their games?
Our games were distributed to LTC Casino by one of many of our reselling partners who is at the disposal of all proper licenses and documents.