Also I have to confirm that we really had some page cache issues and it made some problems with payouts. It goes without saying that is was not a kind of trick from our side, it was a real technical issue. As I said before - we always pay winnings.
Few more words responding to some comments here about our financial solvency. LTC Casino is a new brand but it is run by the same team like three other non-crypto casinos working since 2015 (TTR Casino, Surf Casino, DLX Casino).
Owner of all those casinos including LTC is public person, well-known blogger and casino streamer Andrey "TTR" Nikolaev.
You may contact him directly and ask any question, here is his Instagram:
https://www.instagram.com/ttrandrey and YouTube Channel:
https://www.youtube.com/channel/UCTTIyGuNPmRZ-Fm9lhPBOaAHe is noname in crypto community but he is well-known in gambling. You will never find any issue about unpaid winnings in his casinos. And that is one of the reasons for us to have withdrawal limits - WE PAY WINNINGS. If other casinos may keep in mind to go bankrupt, just dissapear of create fake reason to avoind paying winnings, owner of LTC Casino is public person and he is charge of fair payments.
Going back to those who wrote that we are not going to pay OP's winning. Andrey "TTR" is multi-millionaire and such comment just make laughing anyone who knows him personally.
Tihs last part didn't age well. Claiming that someone is a "multi-millionaire" might sound impressive to LTC Casino, but to me it sounds pathetic. Apparently that's very important to them, but now it sounds like they got rich by not paying winnings.