Are you their only representative in this forum? Sometimes customer support is also needed here to answer complaints openly.
I am in the process of Co-Partner & Marketing Director for BitLucy, the process is not fully done yet. But hopefully all will be sorted soon.
However, I couldn't find the FAQ section which should important queries like minimum deposit, minimum withdrawal, house edge etc. Overall, my initial impressions are good.
It mentioned terms of use as well as most other important rules including KYC,
https://bitlucy.com/page/terms_of_use3.3 Minimum deposit amounts for each currency are: 0.0001 BTC in whichever currency chosen.
The withdrawal amount is not stated, I think it's equivalent to that.
@Haunebu , FAQ page has been added. The contents of several pages are still in updating process. I have talked to the owner and we will try to fully comply with the community.
I would like to ask what's the BCT promo?
At the time of registration when you will use the promotion code, you will be eligible to get 7 Euro Free bet. You can always ask the live support on the site for any questions. They are online most of the time. We are working on recruiting some live support staffs soon. So that the support is 24/7 available.