unfortunately there will be a withdrawal delay of up to 8 hours
It's because some guys wanted to abuse the system. We have instant withdrawal but because of those abuse the CEO decided to deal it manually so that things do not go south. We are still new and learning as we are experiencing. Once we will feel comfortable to go back to instant again we will do that.
It's true that one of the staff has already explained to me I understand this situation at least until the special promotion for Bitcointalk user ends
One of the senior staff even contacted me too explained the same situation and gave me a bonus for inconvenience
by the way i have requested a new withdrawal and waited about 2 more hours for it to be processed
