Ended up losing my whole balance

I don't blame them for my loss but not sure why they promoting site while it's not fully functioning.
it's a common thing for new gambling sites to do sign-up promotions, but it's not that easy to withdraw winnings when you haven't made a deposit on your account. I'm sure in the future Bitlucy will definitely solve this problem. I just signed up to be a user on Bitlucy, I hope I'm lucky while play here.