The support who is assigned to my issue is support A2. In the past 50 days, I post new ticket almost everyday. However, it seems this support never want to deal with it I will update it everyday here. Let's see how long btc-e will solve the issure Three month, Six month, or one year?
you have to be extremely persistent with them. I had a problem similar to yours with bitcoin instead of litecoin. I had to bother them in other ways besides their support tickets but eventually they resolved it after about 7-8 days