For any people thinking of using Changenow, just look at their profile feedback.
I remember the hassle they put a forum user through when they seized around 110 BCH from him but he never backed down and managed to get them to send the sotlen funds back to him.
Changenow and their associated companies should be avoided otherwise you risk losing your funds under their terms and conditions.
BE VERY CAREFUL when using their service to exchange funds.
Changenow is one of the worst exchanges you can use if you are thinking of not providing KYC. Maybe try other alternative instant exchanges like Fixedfloat, Godex, but you have to be aware that they also have that KYC clause in their TOS.
They haven't been scandalous like Changenow.
This site can also be helpful -
https://kycnot.me