The bet was placed using bonus. Either the bonus expired or you have cancelled it intentionally and bonus became zero. I will check with the provider and will let you know soon.
How long the bonus expired? AFAIK it's not announced on the requirements. No, I didn't cancelled it intentionally, I was placing my bet and then see I won the bet, but my winning bonus still not credited yet.
I don't think this is quite true. Why do you say all newbies are scammers? It seems very likely that you are defending Bitlucy site, as many people are doing with baseless arguments. Bitlucy has already had several situations where they don't pay players and come up with excuses that the payout system wouldn't work. It's starting to get a little unbelievable. There are also more things that are not right about the site. Royse777 posted the announcement, but bitlucy also has an account on the forum. There are strange things going on about this site. If people win, you have to pay them and don't come up with excuses.
They do have withdrawal problem, but not yet can be said as scam.
I feel it's ironic when someone judging a casino had some complaints call it as scam while he promoting well known scam casino and close his eyes regarding a bunch complaints about his casino he promote. @Royse777 work as manager, while @bitlucy work as casino's team, however if they both want to create multiple accounts, it's allowed.