I already have the bnb on my account it won't load the pancake swap when I go to buy the coins, it is not getting to the point where I can see the bnb that is in my wallet on the pancake swap exchange to buy the coins
Can you show some screenshots regarding why it won't load?
Did you use the Metamask browser feature? And have you checked if the connected wallet on Pancakeswap is tied to the address that has the BNB?