When running off a business then you should really be considering to be responsive as much as possible even if you are really that busy in terms of developing the site even more better because as a business then its
really that crucial to have that kind of interaction into the public because once you do miss this one out then it would really be creating that bad impression which is really bad for the business.
And this is indeed a perfect example on which op doesnt even care on what people been talking or saying on this thread.
You`re right about business and we see a lot of examples how it works here. Even if there are troubles - the devs answering questions, telling what they do and what improvements we are getting.
But I think this thread is not an example of business - this is just a try to get easy money for nothing. I didn`t try to play on this site but i`m sure that i shouldn`t go any money even if i win.