They should at least hire someone from the team aside from the campaign manager for at least able to answer out community feedbacks and complaints which is just like now on where
manager isnt active and there's no staff support that could give out some information on whats going on.People do just keep guessing and saying about patiently waiting.
The site is still functional though but with the current issues it do really hesitates new players.
But don't they have another account that also answered some complaints that happened recently, and as far as I know Royse777 is not only the campaign manager but also part of the team.
It seems that multiple accounts that violate their bonuses are making the team so busy solving problems, maybe KYC can reducing multi accounts although I'm sure a lot of regular players don't like KYC.