As per the CEO, they have had massive abuse on the no deposit bonus. From 3.5k users to over 21k users in just one day. Over 400 withdrawals and almost all of them are abusing with multi accounting. We have whitelisted many users and all signature campaign participants are on the whitelist too.
This is a sad and bad news but I wonder how could it happen? It seems that their security system needs to be improved/upgraded to avoid such abuse. I wonder how much were lost in those 400+ withdrawals? Expensive lesson learned to a new casino, that's why it is better to have more requirement when casino is offering free bonuses.