I think everybody needs just to be a bit patient. There are probably also a lot of legit users that are waiting on their withdrawal but I think Bitlucy didn't expect that their userbase would explode so much in such a short amount of time. Lets give them time to sort out of things.
Maybe have different opinion if you there and withdrawing have take 14 days still not process yet, I don't see have any casino gambling platform take two weeks for withdrawing process, actually maximum withdraw process just one day. Several gambling platform process withdrawing without few minutes and I think have trouble with Bitlucy, maybe if they have official Bitlucy account here better to respond why withdrawing get trouble and many member not get their money.