We trust SoftSwiss and are convinced that they will involve both experts and the licensing authorities to investigate. We are ready to fully trust SoftSwiss decision on this case and we will comply with it no matter what it is.
If it is found that the player acted honestly - we will pay out the winnings, as we have already repeatedly paid out much larger amounts of winnings to other players.[/b]
In my opinion, this is a very clear declaration and I hope that everything will be presented by SoftSwiss as it really happened.
However, there is no time frame for this actions. Is SoftSwiss already working on this case? How long will the investigation take?