I have a problem: I can't log in.
I click on reset password, it sends me a link to my email inbox, I change it and when I go to log in again it tells me that the username or password is invalid. I have reset it 3 times already. Has something similar happened to you? Let's see if someone from support can tell me something.
I encounter this issue before and I just use different device to recover it then it works. It's really an infinite loop before but I made recover my account using different device. I don't know exactly the main problem by that time, It will be more faster if you will post your issue on the chat box plus sending them an email. Sometimes admin is late viewing the email while they are more active on chat box. Oth3rion is the admin there, make sure to tag him and I'm sure he will help you.