11% fee?
Isn't that a bit too much ?
Its not that is a bit too much, it is way too much. I quit using BATM when the one in my town increased the fee from 4.5 to 6%, so for me 11% fee is unacceptable really, especially at this day and age when you have so many different ways to buy/sell bitcoin.
BATMs are not cheap
Keeping the back end servers up an running has a cost
Hiring people to put in / take out the money has a cost
Since they are still somewhat new customer service people have a cost
And, don't forget PROFIT.....
I do get that running BATMs ain't cheat at all ( I had a lengthy conversation about that with my local operator) but 11% is really pushing it. Unless taxes for running BATM are much higher in the United States compared to Europe, but I always though that your taxes are generally much lower than here.