It's probably been 17 hours since I gave the withdrawal order. I still don't understand what I'm waiting for. This is the crypto world. things move fast here. Everyone knows that it will not take 5 minutes to confirm the withdrawal. A huge 12 hours have passed. this is very funny . When I connect to their customer service they always say the same thing. You should wait... why am i waiting for. Whats problem. Customer service dont solve any problem. Customer service says same thing.
I've never seen anything like this before
Withdrawal and confirmation time are totally different which is the first thing you need to understand, most casinos uses batch system for withdrawal and also bigger the amount the longer the waiting time can be because of the verification the request undergo by the security team if there is any violation. The longest I waited for withdrawal to proceed in a casino is 20 hours so its okay, if it still in the pending for days then you can start accusing them for their actions.