Blocked me, again. Finally BigTimeGaming have replied and are investigating. They wasn’t aware their copy of the game Lil Devil was playable at 1,338x so potential for false scripts too.
In your opinion what exactly do Gamdom mean they stated via yahoo62278
in this post:
"
the user had to wait 1 night for the hot wallet to be refilled and was compensated for the wait"
What compensation did they make? What amount did you receive from them? What amount are you claiming?
"
Now they feel it's just a malicious attack on their reputation. They feel the issue is resolved"
What actions have you taken that Gamdom could constitute as a malicious attack on their reputation? What issues do you think have been resolved by Gamdom and which do you think are outstanding?
Just to make it clear for everyone to easily understand, are you saying that (in approximate USD$):
- you made multiple deposits adding up to be $160,000 within a 24 hour period without issues
- at one stage you lost $90,000 and had $70,000 balance remaining
- when you balance was $70,000 you made a $10 bet on Lil Devil game winning 14,491x ($144,910)
- after winning on Lil Devil your balance was $214,910
- you made several deposits and won several games but each time you tried to withdraw your funds you received a message "system notification: BTC balance low"
If any of the above are incorrect, you can correct them when posting back.
Here is the part that confuses me. If you had c.$214,910 in your balance where is the money now? Did you gamble some or all of it away as a result of being unable to withdraw? And this is the main part of the complaint? You should post clearly in order for everybody to understand the specific points.
I understand your account at Gamdom has been banned therefore you cannot login to gather information now but what would help is to have an approximate amount of USD$ you claim is owed to you. If you can post blockchain URLs to show tx ids for all your deposits and the tx ids where you received payouts or payments from their website... that would help too.
I read his posts, thank you for asking him the questions. If he manages to get a Gamdom representative to at least post here with their side of the story then many things will become clear. We do not know how much USD$ compensation Gamdom paid to the complainant because of the delays caused by the empty hot wallet.
I think what happened is the OP had around $250,000 in his balance at one stage and wanted to withdraw but the hot wallet was empty. Instead of waiting for the hot wallet to be filled, the OP decided to gamble the funds away. Gamdom paid the OP an unknown amount as a goodwill gesture but the OP wants the c.$250,000 he had at the time of his first attempt at withdrawing and is blaming Gamdom for him gambling those funds when he wanted to withdraw. I think that is the case but the OP needs to clarify matters.
When the OP posts things should become clearer.
Almost right; up until the claims that I was paid compensation - never received compensation, never received reimbursement of deposits, never received win. My account was banned.
Made multiple new ones to talk to Gamdom. All eventually blocked and ignored -
Also; BigTimeGaming are looking into the matter now. Finally.