Now 24th hours.

Sorry for the minor miscalculation. I contacted again.

Although they had said before that they could not contact the withdrawal team , he said that he has now contacted them . I don't know if it's right or wrong.

The message they sent me was as follows;;;;;

 """  Hi there, we apologize for the inconvenience, due to the big amount of withdrawal requests, some requests might take more time, I have forwarded to the team in charge your request and will be processed as soon as possible""""

I think they are still stalling.