It's probably been 17 hours since I gave the withdrawal order. I still don't understand what I'm waiting for. This is the crypto world. things move fast here. Everyone knows that it will not take 5 minutes to confirm the withdrawal. A huge 12 hours have passed. this is very funny . When I connect to their customer service they always say the same thing. You should wait... why am i waiting for. Whats problem. Customer service dont solve any problem. Customer service says the same thing.
I've never seen anything like this before
Since the support says you should wait I think the best thing to do is to wait for that 24 maximum periods, and if nothing happens after then you can now contact them to know what happen to your withdrawal and if is something that can be sorted out of will be handled if not you can now raise an alarm for the community to be aware of the case.