^^
Yes, the website is not fully operational yet. It looks like the BitLucy devs are still working on fixing some problems.
Unlike other members, I couldn't even log in into my account. Here is what I get when I try to access the website:

You can access the website after you login but I suggest to not login your credentials until the website turns back to normal operation and royse announce already here that the casino is already working. I don't know why some user are rushing just to play and claim there free bet while they can not withdraw it ATM since the website is not operational yet. They are just making the work of devs harder by loading more data on the casino whule its still need to be fixed.
Royse777 was also inactive in the past 5 days maybe busy working on this because he is also part of Bitlucy I know, well I will not enter an account if everything is not normal, just wait until the official announcement which we will know here.
Maybe they were a little curious about claiming the bonus even though it couldn't be withdrawn, but with that effort the team would definitely fix it in any case.