First of all, I don't know how to close this issue. because i am new here. If someone explains how to turn it off, I'll turn it off.

I forgot to 2th thing, your customer service is useless. Although I contacted them every 3 hours, they did not produce anything productive. Although they said that it was not possible for us to contact the withdrawal unit, they contacted  with withdrawal team with my last request. so what we need to understand here is that they can easily lie. Actually, I thought about it, I think this topic should stay open for a month so that people can see it. I promise I will close this issue at the end of 1 month. You approved the withdrawal request too late, which can be approved within 15 minutes. This topic should remain open for at least a month.