I'll speak for myself, I think it's cruel and very wrong to make someone stay 3 months, make a post on a forum asking for what they're entitled to and the casino keep making meaningless excuses. I'm not a programmer, but following a very simple logic:

These companies that are investigating or that investigated don't need to take even a week to verify if you cheated or not, I say that because other casinos have the same game you played and I'm not seeing complaints, so why would it take more than 7 days to investigate ? It doesn't make sense... I don't believe that these companies that investigate have thousands of cases to say they don't have time and that's why your case should take time to investigate.

so even if your case is solved, i will not remove the feedback, i will change it to neutral only... it is shameful and regretful what this casino is doing, i do not advise people to use this casino even if they solve your case