Unfortunately, if you would like us to take your complaint seriously, you should provide some evidence that you have actually made any deposits and placed your bets on sport events. Without this, no one will recognize your complaint as genuine.
I'm not writing here to make a complaint to be honest. This is for me the last way of contact with 1xbit because, they don't respond to my e-mails.
And I can't even provide any evidence as long as I can't login into my 1xbit account.
Then you should rather try to get in touch by posting in a dedicated thread here: