Hello there.
It's probably been 17 hours since I gave the withdrawal order. I still don't understand what I'm waiting for. This is the crypto world. things move fast here. Everyone knows that it will not take 5 minutes to confirm the withdrawal. A huge 12 hours have passed. this is very funny . When I connect to their customer service they always say the same thing. You should wait...
I've never seen anything like this before.
Hi!

TrustDice official here. We're just checking to see if you received your withdrawal. Please note that while 99% of our withdrawals are processed instantly, we may need to extend this time in some rare cases due to the security and anti-fraud mechanisms we use. This is described in detail in our Terms and Conditions (5.1):
"While Trustdice.win will endeavour to pay out withdrawals immediately, some withdrawals may take longer than others. Trustdice.win shall try to pay out withdrawals within 1 hour, however in some cases, withdrawals may take up to 24 hours".
If you have any further questions, please send us a private message or use our Live Chat, which is available 24/7.