That's what I'm wondering, but with no detail given here, it's impossible to tell.  I did look at their trust page, and there's certainly a whole lot of negatives, but they've been in business for years and my experience is that most people only leave feedback for exchanges like changenow on the forum when they've had a bad experience, and rarely for good ones.

I'd be interested in seeing OP fill out a proper scam report, and hopefully he'll do so.