Post
Topic
Board Scam Accusations
Re: changenow.io are SCAMMERS, be careful, do NOT send them money
by
DireWolfM14
on 31/05/2022, 17:15:21 UTC
They scammed me a decent amout of btc. Be carefull

Even tho I'm not posting this from an official (ChangeNOW) account, I will do it anyway.

Your exchange https://changenow.io/exchange/txs/9205bf1649ed11 was completed.

You got 0.00002865 BTC more than expected!

Here's txhash as proof:
https://www.blockchain.com/btc/tx/5b9f94062fda4f8eb9416fe667ccc6b83048441f9f6c5a7858efce9ac8271231


A bit of clarification.

We, as in ChangeNOW, had some issues with BTC, and that took a while but it was fixed. We informed our customers via Telegram group https://t.me/changeNOW_chat as we do for every single change.

Your deposit of 0.2906 XMR was made 30.05.2022, 17:48:54 and your exchange was completed 30.05.2022, 19:34:51. That's less than 2 hours, and the delay was caused by BTC issues.

Let me know if you have more questions, I would be happy to help and answer.

Can you please answer a couple of questions?

1. Are you a representative of ChangeNOW?
2. How were you able to link that transaction to the OP?
3. Why isn't ChangeNOW using their official account to make these posts?

Every exchange will be processed accordingly, BUT, if the transaction is flagged (as you mentioned, coins are tainter or linked to illicit activity) by an AML check (one of the checks is done by https://amlbot.com/, the customer will need to go through KYC and AML procedures.

Good to know.

In most cases, customers can reject to do KYC and still get a refund.

In most cases the customer gets a refund?  What happens otherwise?