What happened:: My withdrawal has been pending for 20 days.

Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=3409394

Reference Link: https://bitcointalk.org/index.php?topic=5371779.0
Amount Scammed: 39.5MBTC(20 in withdrawal, and 19.57 stuck on the account)
Payment Method: Litecoin Deposit
Proof of Payment: https://live.blockcypher.com/ltc/tx/cff6815f08120e483aa49bb2fcf4d4ccf00d136f6e95467a20686cf6487334ef/
https://gyazo.com/e374a3a3a0c00f3937f78531bdd0168f
PM/Chat Logs: They lied to me about withdrawals taking up to 5 bussiness days https://gyazo.com/5dab05b077081771b558f27ce37ff2dc
Now its been 20 days and still no timeframe https://gyazo.com/e31ca06ee9e285c090eceeaf99e8f620

Additional Notes: My account is fully KYCd proof: https://gyazo.com/f0e9b2a267b7dbd10a536ca2ba4c8c0b