Almost two months problem with Bitlucy and they have relaunch site but still not can't solve many people withdrawing trouble, maybe if you can check on this tread many member complaint about their withdrawing.

BitLucy.com 🎰 200% deposit bonus, 🕡 valid for 48 hours!

I don't know why @Royse777 looking other reason like cheater and abuse bonus sign up, why not process with withdrawing after more than one month many member can access to their account.