The strict rules what I mean is:
-Ask a verification through his phone number when sign up
-Ask a KYC when you in doubt to prove he's a one person or have other alts.
-Tightening the wager requirements in order to prevent someone withdraw his initial deposit.
You had the most valid reason at first on why they kept holding withdrawals (despite Royse already mentioned that they kept on imrpoving such system). But then you said the worse suggestions for strict rules. Having abusers can already be solved just with that manual withdrawal checking (since they are not stake that has huge traffic) or just simply don't create abusable promotions. Verification like those are already way too far for the others gamblers. Even I can have KYC and still have multiple accounts. Tightening wager requirements? Are you dumb? You just said that they should be resolving withdrawal issues but then you suggest that they should do things to prevent users to withdraw. I don't really see your general idea on what they should do. Maybe your suggestion is way better than their collective ideas and experience?