Another update. Support promised me same day withdrawals for the last 2 days now and have sent nothing. I even spoke to the owner yesterday who gave more false promises. I think its quite clear they are trying to buy time to continue their scam and have no intention of paying.
BitLucy.com is 100% a scam casino. They do not pay players.
Bitlucy is just newly launch so it's understandable if they will do a frequent maintenance especially if they see a bug on on there website. As per your statement, The owner is still answering to you and giving you dates so just need to wait for the maintenance finish since you can't access the website for withdraw while the CEO can't process payment without the casino being online.
Just give them some time to finish the update.