I know there are many cases popped up here in the ANN thread but as per my knowledge most of them are just fake cases, some are trolls and most of them are abusers who are giving their best to get back abused money, I am confident in this statement.
These are some tactics that I have learned from them so far.
- You give them no deposit bonus, they will create multiple accounts, in some cases 10 to 100s or even more. They will then exploit the system and make huge amount of money before requesting an withdrawal.
- You ask them to deposit some small amount of money so that you can at-least filter the free abusers and narrow your list to only depositors thinking they are legit (before doing other investigation). They will deposit in one account and then send peer to peer transfer in the system to the account they deposited. So that they can withdraw money from that deposited account.
- You ask them to give the transaction ID of the deposit they made, they will come with random transaction iD and will claim it their deposit.
I have filled in your form, however i have little faith it will make a difference given my experience with BitLucy so far.
- I never took a no deposit bonus from BitLucy, i have one account & noone ever asked for my txid.
- I made my account, deposited money twice last tuesday and then made a withdrawal. I waited 24 hours.
- I asked your live support how long my withdrawal would take on wednesday. They said less than 24 hours.
- I asked your live support where my withdrawal was on thursday. They said 24 hours.
- I asked your live support where my withdrawal was on friday. Telling them i would post my experience on here if they continued to give false information. They told me it would be done the same day.
- I asked your live support where my withdrawal was on Saturday. They said wait 24 hours. It was at this point i told your support that I'd be posting my experience on here. At which point 'BitLucy' took over the conversation and assured me that my withdrawal would absolutely be processed the same day and they would email me as soon as it was complete.
- I check on Sunday and of course no money has been sent and the whole site has been taken down again.
And your saying its me/other players that are the fraud?
I cant speak on behalf of the other complainers. But as was pointed out above, its ridiculous to dismiss their allegations on the basis that they had an issue with other casinos as well. Plenty of these issues where solved in the players favor, or involved scam casinos.
I have no issues with anywhere else stake, fortunejack, bustabit are all exemplary casinos which i use all the time. There is no excuse for the continued lies your support team are giving about payouts, which simply aren't being processed.