aha, and the red flag is still above the ANN
so it is just the proof that solving it was my wish to help, but for the next time I can easily skip it, as people on the forum think only about their problems.
You can do whatever you want. I don't think you know how the forum works. I have never seen such a shitty statement from a casino representative. You didn't respond for the first 20+ days. If you don't want to maintain your reputation, it's up to you. All the forum members don't stay online 24/7. So, Expect some delay. Wait until they revisit this thread to see that this issue has been solved. Only after that, can they remove the tag and flag support. If you don't wait that long, Consider sending them a PM about this thread and ask them politely to review the flag and trust feedback. That's how the forum works.