Thank you for sending us your username and email address. After investigating, we discovered an abusive pattern involving players from the same country as the OP who engaged in the same behaviors (making first deposit and instantly playing specific game provider and/or game). Almost a thousand players imitated those same actions until we detected the suspicious activity and took actions to prevent this to happen again. We will share below evidence from internal gameplay records so that everyone can understand what was going on.


According to our T&C, 10.6 and 13.1, respectively: "The Operator reserves the right to close your account and confiscate any existing funds if evidence of abuse/fraud is found", and "If you breach any provision of these Terms and Conditions or we have a reasonable ground to suspect that you have breached them, we reserve the right to not open, to suspend, or to close your Member Account, or withhold payment of your winnings, and in extreme cases, your deposits, and apply such funds to any damages due by you".

I hope this helps to clarify the situation, and please contact us if you have any further questions.


Best,
TrustDice Team