Thank you so much for your support and feedback.

If you subscribe to a bonus when depositing, there is a requirement to wager a certain multiple depending on the bonus subscribed to. This can be anywhere from 1x upwards. The conditions are written on the bonus being subscribed (but may not be prominent enough as you need to click the 'i' button for details). Your dashboard should show the progress of the wagering amount remaining. Once that condition is fulfilled you should be able to withdraw the amount.

If you continue to have issues, please contact support@gxgbet.com with your username and a screenshot of your dashboard or hit up our 24 hour live chat on the site.

Thanks again for your taking the time to try out our site and really look forward to your continued support!