Hello sir
My account is: huongben
I have verified my account. But i cant play game or withdrawal my money
Please check my account and help me
I send mail to
security@bitcasino.io 1 day ago. But no reply
Hello, quintenesmeralda288
Our support team has replied to you. Please check.
Regards,
Karl
Bitcasino.ioafter 2 days. My account still cant play and withdrawal
support
security@bitcasino.io not reply
Hello,
The reply was sent yesterday, but as your account is under security review, it will take some time.
We kindly ask for your patience and understanding.
Regards,
Karl
Bitcasino.ioi dont received answer after 5 days?
Hello, quintenesmeralda288
I am sorry that you have been waiting for a long time.
But your account is under security review and the investigation is taking a bit longer time.
Our support team will get in touch with you soon.
Regards,
Karl
Bitcasino.io