I really wonder why he chose that section at the same time that he had the option to use the casino's official announcement in the gambling section of the forum. Then what will be the fate of those assessments if Royce insists on ignoring the calls from community after the period he set for accepting complaints has passed?
The most important question is why the casino's official channels are not used to publish the objection or complaints form?
for me, it is very surprising how this problem is managed, especially when it comes from an older and proven member. Google form posted on a couple of forum posts is not the right choice, it seems more like a forced solution to calm the negative story about the casino and manager.
I checked all their other official channels like Twitter, Reddit, and Telegram and nowhere else have I found any mention of solving problematic withdrawals. how will other users who do not use or do not know about this forum solve the issue? Where to complain?
Bitlucy can leave this forum, they still did not have a reputation to protect while Royse has something to lose here.
As a DT1, I'm going to red tag him now, in the hope that it will raise the seriousness of this situation and resolve it.