After being asked to wait you decided to go to different channels but it never resolved anything.
What does that mean? What "different channels" did you "go to?"
According to our terms and conditions 9.9, 9.10, 9.11, 9.12 we have the full right to ask you for KYC.
Any chance you can share a screenshot of the email?
Also, I went in on him last night, said and did some things I shouldn't have, and now the website no longer exists. Hopefully no one ever deposits another penny.
Care to elaborate on this? What did you do that you should not have done?
I had a $21k balance at one stage with Bitlucy.com.
How much did you deposit to this
very new site?
And why?I don't remember the exact number, but they were offering a very generous deposit match (or claimed to,) It was something like $5k IIRC. It seemed rather suspicious to me when I first saw it, like they were deliberately trying to lure-in the greedy fish.