their casino has cut contact here in the forum and Royse777 who used to manage their signature campaign and their ANN thread has said that he is not representing Bitlucy anymore. perhaps try posting this on casino.guru to increase exposure. you can also try contacting their licence provider regarding the issue.
here's his last post on their ANN thread.
The management of BitLucy has decided to cut off all connections from bitcointalk and I am not officially representing bitlucy on bitcointalk anymore, according to them it's hostile to conduct a business in the forum especially a new business who are still in their baby steps.
This means after resolving the cases (valid cases) filled up via the Google form (close after 17th as mentioned on the post), I will not be responsible for anything else anymore for bitlucy on the forum.
I would request anyone who had issue with bitlucy, let me know. First post the issue in the ANN thread and then fill up the form (The spreadsheet will be private so please don't worry about personal information. I need to know your problem and if this is valid, you will get solution).
https://forms.gle/ra1Uk5xVhJmfq9kR8The form will be closed after 17th.
Please make one entry for one user, make my life easier.
Furthermore, there will be no more promotions, no official representation from bitlucy in this forum too.
I will lock this thread in the next 24 hours to finish it officially.